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Haha, for me everything is true until the last one.
That must mean you use Bing... Heathen....
Lol, no, I ACTUALLY know what I'm doing, not just googling it
So you just magically knew how to do everything in your field? Never had to look any of it up? You have not googled a single thing?
uh, school, it teaches you things better than google.
You're not too good for google and google is not too good for you.
School doesn't teach you everything you need to know in your field, actually knowing what you're doing does not mean that you use less tools that help a job get done.
Your throne that you and your horse sit upon, you know, the one that 'taught' you everything? Its about to knock you out.
...I made Google.
WHAT NOW BITCH?
Any software worth using gets updated and most software worth using needs to be compatible with 3rd party software. The only way school could completely prepare you for support is if you attended a class specific to your field(and all supporting fields) on at least a weekly basis for the entirety of your career.
Actually sadly with my experience, Google has taught me more than any School ever has.(The Internet E.G.)
When I was starting out in computing, the Internet was still Arpanet, and was still limited to universities and government institutions (for the most part).
So we were limited to manuals. Programming manuals, tech manuals - all the info we needed went beyond "user guides". We had to figure shit out, read code, and all that.
The Internet has been an absolute blessing since. Yes, there are plenty of idiots giving out information that could destroy a system. But a person with the right brain can still read past the bullshit and figure out how a system works in order to get it operating properly.
For tech support, search engines are the way to go. Schools can't teach you shit beyond what's in a text book, or in an inexperienced teacher's brain.
I, too, know everything in my field of study. EVERYTHING